4 reasons Walmart is the most-hated retailer in America - MarketWatch
How Retailers Are Using Tech To Take Their In-Store Customer Experience Online
13 Examples of Good Customer Service in Retail (and How to Apply Them to Your Stores) - Vend Retail Blog
Things Customer Service People Should Never Say
5 Things Customers Want from Retail Stores and How You Can Deliver - Small Business Trends
Define Your Target Market in 6 Simple Steps (With Examples) - Word-of-Mouth and Referral Marketing Blog
What you need to know before going to the grocery store - The United Food & Commercial Workers International Union | The United Food & Commercial Workers International Union
The 5 Types of Customers—Increase Customer Loyalty
How tracking customers in-store will soon be the norm | Big data | The Guardian
That time client's bill rose $30 / month for shopping internet themselves! OUCH! - Rich Technology Group
The 4 types of shoppers and their customer care preferences - Open Access BPO
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Customer Definition
Pandemic Shoppers Are a Nightmare to Service Workers - The Atlantic
22 Examples of Customer Retention Strategies That Work
Study: Consumers still like shopping in stores — when the experience is right | Chain Store Age
the difference between words: customer, client and guest | English Help Online's Blog
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Client vs Customer: Key Differences and When To Use Which - Channels
Ways to Improve the In-Store Experience for Customers - AllBusiness.com